BOOKINGS: At the time of booking all relevant details including passengers names, rooming requirements, children’s ages (if applicable), and all flight details must be provided.
DESCRIPTION OF SERVICES IN THE WEBSITE: We upload the web-pages several months in advance. Naturally, the web-pages describes the then available services as accurately as possible. However, factors and circumstances beyond our control like traffic problems, weather conditions, fairs, festivals, sport events, political/religious gatherings, strikes, change of management/closure of hotels/restaurants, over booking of hotels/flights, cancellation/ re-routing of flights or railway, closure of / restricted entry at a place of sight seeing may result in changes in the services / itineraries. We therefore, reserve the absolute right to alter, amend, change or modify the Tour Package, Itineraries, Tour Schedule, the Travel Plan and sightseeing. Where we may know of these sufficiently in advance we would notify you, otherwise our Tour Managers or local representative/s would inform you of the changes on the spot. Please note that the check in at all hotels is at 1400hrs. For Early Check in and late Check out requests can be made upon booking which not guaranteed.
In case the alternate arrangements made are materially superior as compared to the ones described in the website, we may charge extra for the same anytime.
The services to which the Client is entitled to are described in the Website and/or the price grid or the concerned Invoice as the case may be. Please note that neither our staff members nor you are authorised to promise any service or facility over and above the mentioned ones and agree upon at the point of sale.
The Exchange rate applied for collection from clients would be those prevailing on the date of collection.
Exchange rate would be informed by Aster Holidays in the morning on the date of payment. The option of paying on arrival can attract a collection fee and appropriate refundable deposit.
This itinerary is correct at the time of writing, however Aster Holidays. and their agents cannot be held responsible for any alterations that may occur due to changing local conditions or circumstances beyond their control.
DEPOSITS: Refundable Deposit of 30% (shall vary) of the tour
cost per passenger (adult or child) before confirmation of a reservation. A Cheque should be made in the name of
‘Aster Holidays ’. The cheque will be returned in the same name as it
was given to us.
AMENDMENTS: Any amendment made after confirmation of the itinerary will incur a USD 50 p/p service fee/ per amendment.
GRATUITIES: Gratuities, personal items, are NOT included in any prices
PAYMENTS: Full payment in INR upon the confirmation of the Booking .
CANCELLATIONS: Deposit forfeited on cancellation. 50%, 80% and 100% cancellation charges levied when cancellation is 21, 14 and 8 days or less prior to departure.